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Signing In

Go to app.cevro.ai and enter your email and password.
After signing in, you’ll land on your Analytics dashboard. If you were trying to reach a specific page, you’ll be redirected there automatically.

Password Requirements

Your password must meet all of the following:
RequirementDetail
Minimum length8 characters
Lowercase letterAt least 1 (a–z)
Uppercase letterAt least 1 (A–Z)
DigitAt least 1 (0–9)
No usernamePassword cannot contain your email address
These requirements apply when creating an account, resetting your password, or changing your password.

Resetting Your Password

If you’ve forgotten your password:
1

Go to the login page

Navigate to app.cevro.ai.
2

Click 'Forgot password'

Below the password field, click the Forgot password link.
3

Enter your email

Type the email address associated with your Cevro account and submit the form.
4

Check your inbox

You’ll receive an email with a password reset link. The link is valid for 24 hours.
5

Set a new password

Click the link in the email, enter your new password (must meet the requirements above), confirm it, and submit.
6

Sign in

You’ll be redirected to the login page with a confirmation message. Sign in with your new password.
If you don’t see the reset email, check your spam/junk folder. The email comes from [email protected].

Account Lockout

To protect your account from unauthorized access, Cevro locks your account after 5 failed login attempts. The lockout lasts 5 minutes, after which you can try again. A successful password reset also unlocks your account immediately.

Creating an Account

Cevro accounts are created by invitation. A workspace Admin invites you via email, and you’ll receive a link to set up your account.
1

Receive an invitation email

A workspace Admin sends you an invite from the Team Settings page.
2

Click the invitation link

The link takes you to the sign-up page with your email pre-filled.
3

Complete your profile

Enter your first name, last name, phone number, and choose a password that meets the requirements above.
4

Accept the terms

Check the terms and conditions checkbox.
5

Start using Cevro

After signing up via invite, your email is automatically verified and you can sign in immediately.
If you’re not part of an existing workspace and want to try Cevro, schedule a demo with our team.

Email Verification

When you sign up for a new workspace (not via team invite), you’ll receive a verification email. Click the link to verify your email address before you can sign in. If you don’t receive the verification email:
  • Check your spam/junk folder
  • Wait a few minutes — email delivery can sometimes be delayed
  • Contact support at [email protected]